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We understand you may have some questions. Check the answers below to the questions we get asked most often. If you need help, our team in Chapel Hill, NC is one call or email away — no chatbots.

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Frequently Asked Questions

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Frequently Asked Questions

Why would I want to accept credit cards?

What is Intelligent Invoicing?

How do I offer Premium Finance or payment plans?

What payment methods can be used with Simply Easier Payments?

Who else is using this service?

Is this the right choice for the insurance industry?

Is it secure?

Is it compliant in my state?

My state doesn't allow merchants or agents to charge fees.

How do I sign up?

When will my money be deposited?

Am I protected when I use Simply Easier Payments?

How can I confirm that a payment has been made?

How do I or my customers make payments?

Will I be notified when a customer makes a payment online?

How do I provide receipts?

Can I process a refund?

How do I reconcile the payments I've taken with deposits?

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